1. Introduction

Welcome to BlueCoral ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

By using our application, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our application.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information when you use our application:

• Account information: When you create an account, we collect your name, email address, and other contact information.
• Profile information: Information you provide in your user profile, such as profile picture, bio, and preferences.
• Flow and Agent Data: Information you provide when creating, editing, or interacting with flows, agents, and nodes in our application, including configurations, connections, and custom logic.
• Communications: Information you provide when you communicate with us, such as customer support inquiries.
• Social media credentials and data: When you connect social media accounts (like Facebook), we collect access tokens and information necessary to interact with these platforms on your behalf.
• Content for publishing: Any content you create or upload for publishing to social media platforms, including text, images, videos, and links.

2.2 Information We Collect Automatically

When you use our application, we may automatically collect certain information, including:

• Usage data: Information about how you use our application, including your interactions with features, nodes, flows, and content.
• Performance data: Information about the performance of your flows and agents, including execution times, success rates, and error logs.
• Device information: Information about the device you use to access our application, including hardware model, operating system, and unique device identifiers.
• Log data: Information that your browser or device automatically sends whenever you use our application, such as IP address, browser type, and access times.
• Cookies and similar technologies: We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our application.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms: When you connect your social media accounts (such as Facebook), we receive information from these platforms according to your privacy settings on those platforms and the permissions you grant us. This may include profile information, page access, post history, and engagement metrics.
• API providers: When you connect to third-party APIs through our nodes, we may receive information from these services as necessary to provide the requested functionality.
• Partners: We may receive information about you from our business partners and service providers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services: To operate, maintain, and enhance the features and functionality of our application, including our flow builder, nodes, and automation capabilities.
• Executing your flows and agents: To run the flows and agents you create, including processing data through various nodes and executing actions on connected platforms.
• Personalization: To personalize your experience and deliver content relevant to your interests.
• Communication: To communicate with you about our services, respond to inquiries, and provide customer support.
• Social media integration: To enable you to publish and schedule content to your connected social media accounts, manage pages, and retrieve analytics.
• Analytics: To analyze usage patterns and trends to improve our application and develop new features.
• Security: To protect our application and users from fraud, abuse, and unauthorized access.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

4. Social Media Integrations

Our application allows you to connect to various social media platforms, including Facebook. When you connect these accounts:

• We collect access tokens that allow us to interact with these platforms on your behalf.
• We may access, store, and process information from these platforms according to the permissions you grant.
• We use this information to perform actions you request, such as publishing content, retrieving analytics, or managing pages.
• We do not share your social media credentials with third parties except as necessary to provide our services.
• We may retain information from connected social media accounts for as long as necessary to provide our services or as required by law.

Please note that social media platforms have their own privacy policies and terms of service. We encourage you to review these policies to understand how these platforms handle your information.

5. How We Share Your Information

We may share your information in the following circumstances:

• With your consent: We may share your information when you give us explicit permission to do so.
• Service providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.
• Social media platforms: When you connect social media accounts, we share information with these platforms as necessary to provide the requested functionality, such as publishing content or retrieving analytics.
• API providers: When you use nodes that connect to third-party APIs, we may share information with these services as necessary to provide the requested functionality.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:

• Account information: We retain your account information for as long as your account is active.
• Flow and agent data: We retain your flows, agents, and related data for as long as your account is active.
• Social media access tokens: We retain access tokens for connected social media accounts until you disconnect these accounts or your account is deleted.
• Usage data: We may retain anonymized usage data for analytics purposes even after your account is deleted.

When we no longer need to use your information, we will take steps to securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data, including social media access tokens.
• Regular security assessments and audits.
• Access controls to limit who can access your information.
• Secure storage of your flows, agents, and related data.

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information. See our Data Deletion section for more details.
• Restriction: You can request that we restrict the processing of your information.
• Data portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information.
• Withdrawal of consent: You can withdraw your consent at any time for processing based on consent.

You can exercise these rights by:

• Using the settings and controls in your account.
• Contacting us using the information provided in the "Contact Us" section.
• Following the instructions in our Data Deletion page.

9. Children&#39s Privacy

Our application is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our application, you consent to the transfer of your information to these countries.

When we transfer your information to other countries, we take steps to ensure that appropriate safeguards are in place to protect your information and to ensure that it is treated in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice in our application prior to the change becoming effective. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@bluecoral.app